Friendly and Cost-Effective Outsourced IT Support in Austin, TX.

We're Here to Take IT Off Your Plate

Comprehensive Nationwide Outsourced IT Support, Proudly Serving Austin

We provide Outsourced IT Support to help businesses in Austin and across the country eliminate unnecessary IT costs, reduce their IT issues, and develop IT systems that support a productive work environment.

Save at least 50% with our Outsourced IT Support, compared to developing your own IT department.

Our Outsourced IT Support include Server Management: Monitoring and maintenance for reliable, optimal performance.

Get expert Outsourced IT Support in under 5 minutes, 24/7, even on holidays.

Cut your AWS costs by 25% on average with our Outsourced IT Support in Austin.

A smiling man in a navy blue polo shirt sits at a desk, working on a computer with dual monitors and a laptop. The screens display a baseball-themed interface. The office has a window in the background, allowing natural light to enter.
A person wearing a black cap and dark polo shirt sits at a desk, typing on a mechanical keyboard while looking at a curved monitor displaying a dark-themed search results page. The workspace is organized with a clean desk setup.

Have you heard of these issues before?

Stop us when this starts to sound familiar...

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    You're Not Getting What You Need From Your IT Company…

    Many IT providers simply resell prepackaged solutions, and nothing more.

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    Or Your Internal IT Team Is Swamped…

    Whether you have an official IT department or not, tedious and time-consuming work can overwhelm them fast.

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    Bottom Line: IT Is Taking Too Much Of Your Time, Money& Focus…

    IT should be functional and forgettable; you shouldn’t have to worry about it.

Personal & Friendly Outsourced IT Support
That Works For Your Business in Austin, TX

At Infidati, we never go into sleep mode. We deliver expert Administration IT support to companies of all sizes, 24 hours a day, 7 days a week, in San Antonio and across the country.

Our remote IT administrators welcome the challenge of solving complex problems and enjoy finding swift, effective resolutions. With an average of 15 years of experience, our dedicated technicians deliver exceptional Outsourced IT Support in San Antonio, focused on maximizing system performance, increasing uptime, and reducing hassle and cost for our clients. We’re all based in the U.S., and we never outsource overseas, ensuring that every solution is handled by experts who truly understand your business.

The Infidati team of expert technicians loves what they do, and it shows in our courteous, thorough customer service. Through our Outsourced IT Support in San Antonio, we clearly explain even the most complex technology topics in clear, easy terms, keeping you fully informed, confident in your systems, and free to focus on your business goals.

A woman with long curly hair and glasses sits at a desk, typing on a laptop. She is wearing a gray Infidati-branded Under Armour polo shirt and a smartwatch. The workspace includes a black office chair, a wireless mouse, a potted plant, and a paper shredder in the background.
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5/5
“Very Responsive”

I want you to know what a great first impression you've made, followed up with great follow through. I know it's probably all routine for you, but our little company is in far better shape than it was a week ago and I really appreciate a vendor that is so responsive. I can't thank you enough!

Rob Roesler
Rob Roesler,

FanTab.com

5/5
“Outstanding”

You folks are outstanding.  You know everything that I don’t, handle everything that I can’t and respond so quickly that I feel like your only client.  Only my mother has made me feel safer.  Thank you!

Patrick Murphy
Patrick Murphy,

ACS Shows

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Our Outsourced IT Support Maintenance Plans in Austin

A combination of automated and hands-on services designed to maintain your server's
health and security allowing for the best possible uptime, all for one flat fee.

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Database Experts

No matter what database your organization uses, our industry-leading team in Austin will produce solid, efficient results for your business.

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Cloud Optimization

Whether it be AWS, Azure, Google, Oracle, or Rackspace, Infidati's got you covered. Our certified engineers have been working with all major cloud vendors since the beginning.

Infographic featuring the Infidati logo with the tagline "Expert IT Administration." The central text reads "HERE IS HOW WE DO IT," surrounded by a semi-circle of five red icons representing IT-related services, including database management, cybersecurity, and system administration.
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Confident Cybersecurity

Let the security experts at Infidati shield your systems from modern, aggressive cyber attacks with our IT Services tailored for your business in Austin. Don’t let increased cybersecurity risks put your company’s reputation at risk.

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IT Monitoring

Our automatic, enterprise-level monitoring solution prevents downtime and outages, saving your business time and money while protecting your reputation.

With the proper level of Outsourced IT Support, there's literally nothing your business can't accomplish. That's exactly what we want for you and, at the end of the day, that's what our IT consulting and managed services are all about.

Getting started is easy. Give us a call at (855) 518-0191 or complete the form, and we will get in touch with you to set up an introductory phone call.

What Happens Next?

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Fill in our quick form
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We’ll schedule an introductory phone call
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We’ll take the time to listen and plan the next steps

What Makes Infidati Different?

We Take a Personal Approach to Outsourced IT Support in Austin and beyond

Two men working at a shared office desk. One man, wearing a striped shirt and glasses, is focused on his laptop, while the other, wearing headphones and a blue shirt, is typing on a keyboard. The workspace includes notebooks, coffee cups, and other office essentials.
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    True 24/7 Availability

    We are available 24x7x365 to tend to your IT administration needs. Yes, even on New Year's Eve.

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    Extensive Experience

    All Expert Systems Administrators are senior level with many years of experience in the field. At no time will someone be learning about your critical business systems.

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    Completely U.S. Based

    ALL Infidati personnel are based right here in the good ol' USA. We simply do not do outsourcing. Never have. Never will.

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    Freedom Of Focus

    Small and medium businesses have limited resources, and every manager has limited time and attention. Partnering with Infidati can help your business stay focused on your core business and not get distracted by complex IT decisions.

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    Confident Compliance & Security

    By working with a qualified company like Infidati, you can rest assured that your company is minimizing the risks associated with maintaining client data, credit card numbers, sensitive competitive information and more.

Avoid the Headache of Managing Your IT Internally

As part of our Outsourced IT Support in Austin, we offer managed IT services where we can plug our complete IT department program into your businesses to take IT completely off of your plate.

At Infidati, we've designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department at a fraction of the cost and with none of the headaches that normally come with it. All of your routine IT tasks, from new employee onboarding to help desk support, to vendor management, backups, and disaster recovery, are provided with a fixed, predictable monthly cost.

A digital collage featuring the text "Managed IT" in a purple box, alongside an image of a person using a tablet with futuristic technology graphics overlaying the scene. A laptop is also visible, emphasizing IT and digital solutions.
A digital collage featuring the text "IT Projects" in a blue box, alongside images of two IT professionals working on a server rack. One person, wearing a white shirt, is smiling while checking network equipment, while another, in a red blouse, is using a tablet to manage configurations. The scene highlights IT infrastructure and project management.

Need help with an upcoming project? Let’s work together to get it done on time and on budget.

At Infidati, we understand you need dependable support you can turn to, not someone you have difficulty even getting on the phone with. This is why we offer IT project services as part of our Outsourced IT Support in Austin.

We offer a wide range of project and consulting services for you to choose from, whether you're looking for a major infrastructure upgrade, strategic IT planning, or something far smaller in scale. We've got the experience and expertise to help.

Frequently asked questions